At Luma Field Inc (hereinafter referred to as "we" or "us" ), we take your privacy very seriously. This Privacy Policy is intended to clearly explain to you how we collect, use, disclose, protect and manage your personal information to ensure that your privacy is fully respected and protected when you interact with our products or services. We are committed to complying with applicable laws and regulations to maintain your trust in us.
I.Information collection and use
·
Registration
information
When you create a
game account, we may collect
information you provide,
such as username, password,
email address or other
contact information. This
information is used to
identify you, so that you
can log in to the game,
retrieve your password, and
receive important game
notifications.
·
Game data
When you play the
game, we will automatically
collect some game-related
data, including but not
limited to your game
character information, game
progress, game achievements,
scores, game time, purchase
history (if any), etc. This
data helps us provide you
with a better gaming
experience, such as
providing challenges and
rewards based on your game
progress, and analyzing game
balance issues to improve.
·
Device information
In order to ensure
the compatibility and
stability of the game, we
may collect information
about the device you use to
play the game, such as
device model, operating
system version, device
identifier (such as IMEI,
MAC address, etc.), screen
resolution, memory
information, etc. This
information is not used to
personally identify you and
is only used for technical
support and to optimize game
performance.
·
Use habit
information
We may collect
information about your
gaming habits, such as the
game features you frequently
use, your game strategies,
and how you interact with
other players. This helps us
understand player behavior,
improve game design, and
make games more fun and
playable.
2.Information sharing
·
Third-party service
providers
We may share some of
your information with third
party service providers who
help us operate and improve
the game, such as server
hosting companies, data
analytics companies, payment
processors, etc. We will
only share necessary
information and require
these third parties to
adhere to strict
confidentiality agreements
to ensure the security of
your information.
·
Legal requirements
In some cases, we
may need to disclose your
personal information as
required by laws and
regulations, judicial
authorities or government
departments. For example, in
response to a subpoena or a
lawful investigative request
from a law enforcement
agency, we will cooperate
with the law to provide
relevant information.
3.Data security
· Security
measures
We take a range of
reasonable security measures
to protect your personal
information, including but
not limited to the use of
encryption technologies
(such as SSL/TLS encryption)
to protect data
transmission, encrypt stored
data, set up access control
mechanisms to ensure that
only authorized personnel
have access to your
information, conduct regular
system security assessments
and vulnerability scanning,
To prevent data breaches and
malicious attacks.
·
Data storage
We store your
personal information in
secure server environments
that are subject to strict
physical and technical
protection. In terms of data
storage, according to
relevant laws and
regulations and the actual
needs of business
operations, the collected
personal data will be stored
for a period of 3-5 years
under normal circumstances.
During this storage cycle,
we take strict security
measures to protect the
integrity, confidentiality
and availability of data.
Securely delete or anonymize
your personal information
after the expiration of the
storage period.
4.Cookies
· What is a
Cookie
A Cookie is a small
text file that may be stored
on your device when you
visit our games or related
websites. We use cookies to
improve your gaming
experience, such as
remembering information
about your login status,
game Settings, preferences,
etc., so that you do not
need to re-enter it the next
time you visit.
·
Use of cookies
We may use both
first party cookies (set
directly by us) and third
party cookies (set by third
parties we work with).
Third-party cookies are
mainly used for analyzing
game traffic, advertising
and other purposes. You can
choose to accept or reject
cookies in your device's
browser Settings, but please
note that if you reject
cookies, it may affect your
normal use of certain
features of the game.
5.User Rights
· Right of
access and correction
You have the right
to access and correct your
personal information. If you
find that your information
is inaccurate or needs to be
updated, you can make
changes through the in-game
Settings option or by
contacting our customer
service.
·
Limit the right to
act and the right to object
You have the right
to ask us to restrict the
processing of your personal
information or to object to
the processing of your
information based on certain
legitimate interests. For
example, if you believe that
our processing of your
information may cause you
harm, you may make a request
accordingly. Upon receipt of
the request, we will
evaluate and process it on a
case-by-case basis.
6.Protection of minors
· Age limit
In accordance with
relevant laws and
regulations and the
suitability of the game
content, we set this game
only open to users aged 13
and above. If we find that
people under the age of 13
are using our games, we will
take appropriate measures in
accordance with relevant
laws and regulations, such
as restricting or
prohibiting their continued
use of the game, deleting
their related information,
etc.
·
Parental
supervision
We encourage parents
and guardians to be aware of
minors' online activities,
including game use. If you
are a parent or guardian and
find that your child is
using our games without
authorization, you can
contact us and we will
assist you with the issue.
7.Update of Privacy Policy
· Update
notifications
We may update this
Privacy Policy from time to
time based on business
developments, changes in
laws and regulations, or
other reasons. We will
notify you of updates to our
Privacy Policy through
in-game announcements, email
notifications, or other
appropriate means.
·
Agree to update
The updated Privacy
Policy will take effect upon
publication. If you continue
to use our Games, you agree
to accept the updated
Privacy Policy. If you do
not agree with the updated
Privacy Policy, you may
choose to stop using our
games and ask us to delete
your personal information in
accordance with the
provisions of this Privacy
Policy.
8.Contact information
If you have any questions,
suggestions or complaints
about this Privacy Policy,
please contact us at:
E-mail:
[email protected]
Address: 5024 S BUR
OAK PLACE SUITE 200 SIOUX
FALLS, SD
In-game feedback
channels: You can find
access to feedback questions
in the in-game Settings or
Help Center.
We will respond to
your inquiry as soon as
possible and deal with your
question properly.